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Customer Reviews

Flatiron Wines & Spirits has been hand-selling carefully chosen wine and spirits in New York City since 2012, from our shop on the border of the Flatiron and Union Square neighborhoods. We're not the biggest shop in the city, but we'd like to think we're among the most thoughtful: every bottle on our shelves earned its spot, and our team is on the floor — and on the phone, and in your inbox — to help you find what you actually want to drink.

The reviews below come from customers who've shopped with us in store and online. Some are glowing, some are constructive, and we read every one.

The wines have been awesome and in great shape

The wines have been awesome and in great shape. I love the aged wines that get brought in by these cellars you all purchase

smooth order /

smooth order / delivery

World class bottle shop! They have amazing newsletters too

Great customer

Great customer experience

Flatiron Wines

We have worked with Flatiron Wines for over a decade, using them to take care of all of our corporate gift-giving needs. Our needs are very complicated, as we have a large gifting program with recipients in multiple states and different countries, with a range of different price points and a need for some very-difficult-to-source wines. The Flatiron team has always taken great care of us, and I couldn't recommend more highly their professional, hands-on service.

Flatiron helped choose and source exclusive California Cabernets and very high-end, limited spirits for our large and complex gifting programs. They really helped us show our appreciation to some very important clients and made sure that our gifts stood out in the holiday season. Having Flatiron take care of everything made the gift program so much more efficient for our team. What would have been weeks of back and forth and worrying was just a couple of phone calls and Flatiron took care of it all. We didn't have to stress about picking the right gifts, delivery or anything.

LOVE Flatiron Wines! They are supremely knowledgeable and passionate about wine + they truly have something for everyone. Your grandma who only drinks chardonnay? Check. Your dad who loves a Cali red? Your millennial bestie who lives for a cheeky lil orange? They got it all baby! And they welcome you with open arms regardless of what you do or do not know about wine. Love y'all!

J
Flatiron Wines & Spirits NYC
Jeffrey C Bramwell
First time visit

First time visit. Great shop, amazing selection, very nice staff.

Five star Ratings.

Flatiron Wines & Spirits is the perfect wine store. Befitting its location in NYC, It has an extremely wide inventory. However, its staff provides personal service befitting a small neighborhood store. And then there is the store's passionate dedication to educate its clientele. Although I live in Princeton, I almost exclusively purchase wine from Flatiron and often attend Flatiron's classes. Flatiron more than deserves 5 stars.

Valerie is great

Valerie is great.

I am below novice on any wines, champagne etc . No knowledge at all. I was advised brilliantly on a champagne. It was such a success when I offered the bottle to connoisseur. Thank you for your professionalism

Everything was as usual handled very nicely

Everything was as usual handled very nicely.
From ordering, to updating and delivery information, all information was clear, concise and timely. Excellent choices and prices.

Friendly

Friendly, knowledgeable staff. Well chosen selections. Excellent tastings.

Love the store.

I can never ignore your offerings- they are always interesting selections

I can never ignore your offerings- they are always interesting selections, worthy of thoughtful drinking. The pricing ranges from competitive to irresistible.

Fave wine shop in the city! Great selection and range and their email newsletters are fun and helpful reads

Experience was Great.

Picked up good wines at a great price

Picked up good wines at a great price.

Amazing staff

Amazing staff. Great wines. Lucky to have Flatiron in my neighborhood

Great service

Great service

Flatiron (NYC) does an outstanding job, in a city full of well curated wine retailers, of brining unique regions, varietals and producers to light. Their highly knowledgeable staff communicate in ways that both novice and experienced consumers can relate to and interact with to cater to your individual tastes. They offer thoughtful and creative ideas to expand your palette whether for everyday drinking or special occasions. Pay them a visit for an in-store tasting (they often host producers and vignerons at these amazing events) or join their fun and informative email list. A differentiated world of interesting wines and spirits awaits!

Simply the best!

Simply the best. Thank you John for your ongoing customer service and friendship. Cheers.

Great!

Great! Everything on time!

fast answer perfect shipping

fast answer perfect shipping.

S
Flatiron Wines & Spirits NYC
Stavros Papathanasiou

Great people, great selection of wine, great events. What else do you need?

Incredible selection, great prices, and outstanding customer service.

I came in looking for 1986 bottles because my nephew was born in 1986 and it's his birthday

I came in looking for 1986 bottles because my nephew was born in 1986 and it's his birthday.

... I figured it would be a half a dozen bottles of vintage port from 1986. Flatiron didn't have any 86 ports, but they managed to find six bottles of an 1986 French fortified wine. We opened one at the birthday party. It was delicious.

I occasionally come in asking for weird stuff, and Flatiron always comes through.

And their education classes and tastings in their upstairs loft are both a good time, and good value for money.

I'll Be Back...

My first experience, but it won't be my last. Excellent selection, pricing, and performance. Lightning-quick delivery of delicious and well-priced wines -- you can't beat that!

Ordering and working with the staff at Flatiron Wines is teriffic

Ordering and working with the staff at Flatiron Wines is teriffic. Mike reviews my orders and makes recommendations so that I do not miss oput on discounts. They process the orders and have them delivered as quickly as possible. The delivery people make sure that the wines are hand delivered and signaled for correct storage.

The staff was friendly.

Great

Great experience!